🛡️ Safe Gaming Policy

cbjee's commitment to responsible gaming

Gaming is for entertainment — not addiction. cbjee always puts players' well-being and safety first and is committed to ensuring responsible gaming.

What is responsible gaming?

Online gaming and betting can be an exciting form of entertainment, but it should always be enjoyed consciously and responsibly. cbjee believes that every player's gaming experience should be enjoyable, safe, and controlled.

Responsible gaming means playing within your own budget, respecting time limits, and enjoying gaming as entertainment rather than treating it as a source of income. At cbjee, we provide various tools and support to help players build responsible gaming habits.

Your mental health and family happiness matter more than any game. If you ever feel that gaming is becoming a problem, seek help right away — cbjee is always here for you.

Our core principles of responsible gaming

Below are the principles cbjee follows to protect players.

Age Verification and the 21+ Rule

Only individuals aged 21 or older may open an account and play at cbjee. We follow a strict age verification process and are committed to keeping minors safe from gaming.

Setting Deposit Limits

You can set the maximum amount you deposit each day, each week, or each month yourself. These limits take effect immediately and help you stay in control of your budget.

Temporary Break (Time-Out)

If you ever feel you need a short break, you can place a temporary lock on your account for anywhere from 24 hours to 30 days. During this time no betting or gaming will be possible.

Self-Exclusion Option

If you need a longer break, cbjee offers a self-exclusion option. You can close your account from 6 months up to permanently. Simply contact the support team to start the process.

Time Management Tools

You can set your own daily limit for how long you play. After a set amount of time the system will automatically send a warning and, if needed, help you end the session.

24/7 Bengali Support

If you have any concerns or problems related to gaming, contact our Bengali-language live chat support. We are here for you every day of the week, 24 hours a day.

Warning signs of problem gambling

If you notice the following signs, it means gaming is having a negative impact on your life.

  • You are consistently betting more money than your budget allows and placing even larger bets in an attempt to recover what you have lost.
  • You want to stop gaming but cannot, and thoughts about games keep coming back — even while eating, sleeping, or working.
  • You are borrowing money from family or friends to cover gaming expenses, or hiding those expenses from them.
  • Gaming is having a negative effect on your family relationships, career, or studies.
  • When you are unable to game, you feel restless, irritable, or angry.
  • You are using gaming as a way to escape stress, depression, or loneliness.

⚠️ Important: If even one of the signs above applies to you, please contact our support team right away or place a temporary break on your account. Responsible gaming is not just a rule — it is for your well-being and that of your family.

Control tools

cbjee gives you the ability to manage your own gaming experience.

Deposit Limit

Set your own maximum deposit amount daily, weekly, or monthly. Reducing a limit takes effect immediately.

Time Limit

Set a daily time limit for how long you play. An automatic warning will appear when your set time is up.

Cooling-Off Period

Pause your account temporarily for 1 day to 30 days. No transactions or betting will be possible during this time.

Permanent Exclusion

Close your account permanently for long-term help. The support team will assist you through the entire process.

How do I use these tools?

After logging in to your account, go to the "Account Settings" section to find all of these tools. Contact our live chat support for any assistance.

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Age Requirement

cbjee is for individuals aged 21 or older only. Gaming by minors is strictly prohibited.

Protection of minors

To create an account at cbjee you must be 21 years of age or older. We verify age at registration and may request a national ID card or other documents if necessary.

If there are children or teenagers in your household, use password protection on your devices and keep your account details private. Parental control software should be used on computers or phones.

If you suspect that a minor is using an account, notify our support team immediately.

10 tips for responsible gaming

These simple habits will keep your gaming experience enjoyable and safe.

01
Set your budget first

Before you start playing, decide how much you can afford to spend and do not go beyond that limit — whether you are winning or losing.

02
Think of gaming as entertainment

Online gaming is not a source of income — it is a form of entertainment. Think of the money you spend as the cost of entertainment.

03
Stick to your time limits

Decide in advance how long you will play each day. Use an alarm or cbjee's time limit tools.

04
Do not play while drunk or tired

When your judgment is impaired, making good decisions becomes difficult. Play with a clear and rested mind.

05
Do not try to recover lost money

Placing larger bets in the hope of "winning back" lost money is the biggest danger. Each game is independent — previous results do not influence the next one.

06
Take regular breaks

Instead of playing for long stretches, take breaks from time to time. Get up, walk around, drink some water, and do other things.

07
Do not play with borrowed money

Never play with borrowed or loaned money. Only use funds you can afford to spare.

08
Keep up other hobbies and relationships

Gaming is not the only form of entertainment in life. Keep a balance between family, friends, and other hobbies.

09
Keep a gaming log

Track how much you deposit and how much you withdraw. This will help you see the real picture.

10
Do not hesitate to ask for help

If controlling your gaming feels difficult, contact the cbjee support team. Asking for help is a sign of strength.

When you need help,
we are always here for you

cbjee's 24/7 Bengali support team is always ready to help ensure responsible gaming. Contact us via live chat or send an email.

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Support and contact

Do not hesitate to contact cbjee on any responsible gaming matter. Our team is trained to understand and resolve your concerns.

Live Chat Support

Chat with our support team in Bengali directly, seven days a week, 24 hours a day.

Email Support

For detailed matters, email us at: [email protected] — we will respond promptly.

Responsible Gaming — Common Questions

Find answers to the most frequently asked questions about responsible gaming here.

Log in to your account and go to the "Account Settings" or "Responsible Gaming" section. There you can set daily, weekly, and monthly deposit limits. Reducing a limit takes effect immediately. If you run into any trouble, contact us via live chat.

Self-exclusion means closing your own account for a set period or permanently. cbjee offers options for 6 months, 1 year, or permanent exclusion. During this period you will not be able to log in or create a new account. You can start the process by contacting our support team.

A time-out is a short-term break — usually from 24 hours up to 7 days. A cooling-off period is a bit longer — from 7 days up to 30 days. In both cases your account remains active but betting and deposits are not allowed. Once the period ends, your account is reactivated automatically.

Start by speaking with them directly and with empathy — raise the issue without anger or blame. If you contact cbjee via live chat, our support team will help identify the right steps based on the situation. If needed, self-exclusion can be activated on their account.

You are required to provide your date of birth during registration. If needed, a copy of your national ID card, passport, or birth registration certificate may be requested. Some features may be restricted until verification is complete. If it is proven that a user is under 21, the account will be closed.

When you self-exclude or close your account, any balance remaining will be returned to your registered payment method (bKash, Nagad, Rocket, Upay, or bank transfer). The minimum withdrawal amount is ৳800. Contact the support team for the full process.

Enjoy cbjee safely

Enjoy cbjee's exciting games while following responsible gaming guidelines. Cricket betting, slots, or live casino — it's all here.

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For players aged 21 and above only. Please play responsibly.